A MAGIC FRANCHISE - THE KEYS TO SUCCESS

A PASSIONATE & ESTABLISHED INDUSTRY LEADER HERE TO HELP YOU DRIVE YOUR OWN SUCCESS

Magic Hand Carwash began as a small family business in Melbourne in 1994. Now a national franchised network of stores across Australia, Magic Hand Carwash has washed more than five million cars. We put our success down to our dedication (some may call it an obsession) for consistently delivering a quality clean, warm and friendly customer service and the expertise in our car washes.

INDUSTRY LEADER

For a number of years running, Magic has been the number 1 car wash in Australia*. Our market share far outweighs our footprint as we continue to grow year on year. *IBIS Car Wash and Detailing Report 2011-2016.

QUALITY RESULTS AND ADVANCED OPERATIONS

There is no washing better than hand washing; the attention to detail and superior finish backed by our state of the art equipment and operations, cannot be beat.

OUR EXPERIENCE

We’ve been doing what we do for over 20 years and have fine-tuned the Franchise car wash model to help deliver successful outcomes for our Franchisees.

ESTABLISHED BUSINESS MODEL

We’ve become the benchmark for car wash café and shopping centre models across Australia. Our business systems are based on well documented processes and are continuously reviewed for improvement.

CUSTOMER-FOCUSED INNOVATION

Everything we do is with one goal in mind - continuously improve our customers’ experience. We’re committed to being first-to market with innovations in our industry for our customers’ benefit.

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HOW WE SUPPORT YOU

LIKE ANY GOOD PIT CREW, WE HAVE YOUR BACK AND ARE THERE FOR YOU

Our dedicated Support Office team (who really know their stuff!) have one goal – to help set you up for success.

What does success look like for our Franchisees? Being empowered as the business owner to drive strong financial results and a profitable store. How do we support you to achieve success? By helping you create productive and skilled teams that consistently deliver the best possible customer journey experience.

OPERATIONAL SUPPORT

You’ll receive day-to-day, on-site operational support, coaching and development to lead high performance in your driveway.

BUSINESS INTELLIGENCE

Our operations are backed by established IT systems and reporting to give Franchisees the smarts to effectively run their business.

SUPERIOR LOCATIONS

We have an expert team who seek out the best possible locations and deals to put you in pole position.

MARKETING SUPPORT

Our marketing expertise will help drive customers into your driveway by raising brand awareness and supporting local area marketing.

TRAINING BEFORE YOU START YOUR ENGINES

Whilst on your ‘L’ plates, you’ll take part in an initial 5 week, super hands-on, training program before we hand over the keys to your new store.

ONGOING TRAINING & COLLABORATION

We’ll continuously work with you to provide leadership development and run various workshops to up-skill your technical know-how throughout your time with Magic.

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