Our Story

The Magic Hand Carwash Story

In 1994, at 2 Hood Street in Collingwood Victoria, we combined a car wash with a café so that customers would have somewhere to wait while their car was being cleaned.

Today, there are over 45 Magic Hand Carwashes across Victoria, Queensland, South Australia, Western Australia and Tasmania, making us the only truly national car wash franchise.

With 700,000 people coming through our car washes every year, it’s their trust in our service that keeps them coming back. We earn that trust by respecting our customers and employees, and delivering outstanding quality, service and convenience.

 

Our vision and values

Our business values are also our personal values. They guide our actions every day, as well as our strategic direction and planning.

  • We place the customer experience at the heart of everything we do
  • We take pride in what we do
  • We respect our customers and staff
  • We take responsibility for our actions and the actions of those who work for us
  • We consistently deliver quality
  • We believe we can always improve on everything we do